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Seasonal Sales Associate


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Description:

JOB DETAILS:

Macy's is now hiring experienced customer service professionals for our Seasonal Sales Associate positions!

 

Overview :

As a Seasonal Sales Associate, you will have the opportunity to work a flexible schedule on a temporary basis, including weekends and busy sales events such as the day after Thanksgiving and the day after Christmas. Responsibilities include demonstrating outstanding customer service skills, meeting hourly selling and loyalty goals, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. Just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

 

Have experience in customer service jobs?   Let your skills work for you at Macy's!

 

Key Accountabilities for Seasonal Sales Associate :

 

         Greet customers within 30 seconds and begin the process of delivering an outstanding Macy's shopping experience

         Maintain a positive professional attitude reflecting Macy's commitment to our customer while delivering exceptional customer service

         Promptly and professionally answer all telephone inquiries

         Through the use of vendor and store product knowledge tools, become familiar with merchandise and share this information with our customers

         Close every sale with the offer to place it on a Macy's account, and offer to open an account if the customer does not have one

         Be familiar with all markdowns, special promotions, clearance and advertised merchandise

         Know and use all Macy's systems and procedures to enhance selling efficiencies and complete non-selling duties

         Assist in maintaining merchandise presentation standards; in particular a clean, neat, and easy to shop environment

         Be familiar with merchandise in back stock, and continuously replenish the selling floor as needed 

Seasonal Sales Associate Skills Summary:

  • Ability to work a flexible retail schedule including weekends, the day after Thanksgiving, and the day after Christmas
  • Enthusiastic, friendly, and energetic
  • Possess a genuine desire to provide outstanding customer service, including both internal and external customers
  • Detail-oriented, with strong organizational skills
  • Strong interpersonal and communication skills
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team, and take initiative independent of direct supervision
  • Previous retail experience preferred, but not required

If you are interested in a job in customer service, and have experience in customer service jobs, we want to hear from you!   Click "Apply Now" to apply for the Seasonal Sales Association position with Macy's!


Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 





Related Categories:

Customer Service Manager | Customer Service Representative | General Customer Service | Reservation Agents


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