Customer Support Advisor

JOB DETAILS:

Chase Card Services is accepting applications to fill customer service job openings in San Antonio, Texas. JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Chase Card Services employees are recognized for their commitment to our customers, diversity, enthusiasm and quality customer service skills.

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Company: Chase Card Services
Location: San Antonio, TX
Job Type: Full Time

Customer Support Advisor Job Responsibilities:
Proactive Solutions Advisor is responsible for receiving inbound and outbound calls from customers who are identified as a potential risk based on several criteria, including:
• Economically devastated geographic areas (high unemployment, high foreclosure rates, tc)
• Customers near credit-limit
• Customers whose payment history is preventing reduction in balance

Candidate Requirements:
• Must be customer-focused
• Must be production oriented with timely decision-making ability
• Must possess strong analytical skills
• Must have sound judgment capability and problem solving skills
• Must possess active listening and verbal communication skills
• Must be able to express empathy to understand cardmember's situation

Chase Card Services Offers the Following Benefits to Eligible Employees:
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Savings Plan
• Long Term Disability
• Stock Purchase Program
And Much More!

Candidates interested in applying for this San Antonio customer service job please visit us online at the web address link on the right or by clicking the Apply Now button to complete an application and assessment.

Keyword: SAT1